Welcome to the EITA Help Desk

EITA Help Desk closed Thursday, November 28th through Tuesday, December 3rd. The Help Desk is normally open weekdays from 8:00 am until 4:00 pm. We will respond to your message as soon as possible during business hours.

Featured Knowledge Base Articles

Courses

How to register for a course?

There are 3 types of courses available through EITA. Job aids, self-enrollment, and pre-registration courses. Find out about registering for each ...

Unable to see content/Update Adobe

If you are unable to see the presentation or content you are trying to view, please make sure the browser you are using is up to date, and you are ...

Unable to hear content

If you are unable to hear the content within the presentation you are trying to view, please check the volume on the presentation and your computer ...

Completion boxes are not checking off

If a presentation is not checking off as complete, please make sure you viewed everything within the presentation. There are activities and questions ...

Why isn’t my grade 100% when I completed everything and passed?

Completion of our online learning objects is not based on a specific grade you receive. We base completion off of the actual completion of the ...

How do I reset my username and/or password?

If you are having problems with your username or password, please do not create a new account. Click on the forgotten username or password link on ...

Welcome to the EITA Help Desk

Featured Knowledge Base Articles

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